Helping you deliver dementia inclusive service 

Our knowledge and experience in dementia support have developed in more than 35 years of caring for people with complex needs.

Consultants provide expertise that can help you and your staff provide the best environment and service possible to support people living with dementia.

Whether you are an organisation wanting to train your staff in dementia inclusive customer service or a care provider looking to ensure your service is tailored to the unique needs of people living with dementia, our consultants can help.

Use best practice to improve quality of life

Our certified dementia consultants provide expert advice on how to enable dementia inclusive environments through education, design, service improvements and support on the ground.

We apply the latest evidence-based knowledge to help you introduce best practice for those you care for. Our services include:

  • environmental review
  • full dementia service review
  • training needs analysis and education planning
  • environmental audit and planning
  • support in staff mentoring and modelling.

Create a highly skilled workforce

Your teams will gain the skills and knowledge they need to support people living with dementia, and their carers, in our bespoke training and education packages. Topics include fundamentals of dementia, communication skills to support people living with dementia, the role of music and art engagement, enabling dementia inclusive environments through design, and palliative care and end of life.  

Why us?

Everything we do is guided by the latest evidence-based research and from clinical practice over more than 35 years. Our model of care is underpinned by a commitment to holistic quality of life and care.

We place the person at the centre and tailor our care to their unique needs. We promote life engagement that supports a genuine sense of purpose and value. Our approach is based on relationships, where we build trust without judgement and are inclusive of families.

The right physical environment for the people in our care is paramount, with spaces and surroundings designed to support them. We focus on comfort, ensuring that we meet the needs of the people we care for, and the spaces they inhabit feel like home.

We empower our consultants to build caring, connected relationships with the care teams they support, so they can advocate on behalf of those they care for.

This is the foundation on which we base our consulting, education and training service, to better equip and support you to improve the lives of the people in your care.

Upskill your teams with specialised workshops

All our workshops can be delivered online or face-to-face with one of our expert practitioner consultants.

Your teams will gain a foundational understanding of types and symptoms of dementia and learn how to effectively support someone living with dementia.

Topics include:

  • identifying the symptoms of dementia
  • understanding the experience of living with dementia
  • exploring how to support a person living with a dementia.

In this workshop your teams will learn the skills to tailor communication strategies to people living with dementia, whose ability to communicate may be impacted.

Topics include:

  • identifying barriers to communication
  • exploring different communication styles
  • developing strategies to support effective communication.

In this workshop, our practitioner consultant explores how music engagement can be effectively applied in a dementia care setting. Your teams will understand how music can enable genuine connections, provide comfort and promote a calming atmosphere.

Topics include:

  • recognising music engagement as a valuable way to support personhood
  • enabling music engagement via individualised playlists and a mobile device
  • examining practical considerations of using music engagement one to one
  • using music to support a person who is experiencing distress.

Your teams will learn about improving quality of life through the dining experience, featuring nutrition, environmental factors and how to engage residents in the experience.

Topics include:

  • understanding the effects of nutrition and hydration on older people living with dementia
  • meeting key nutritional requirements and goals for older people
  • recognising the kitchen as a key element in a domestic environment
  • considering environmental factors which support a pleasurable dining experience
  • engaging residents in meal preparation and mealtime while minimising risk.

With the help of our experienced consultant your staff will gain an understanding of purposeful activity and life engagement to support someone living with dementia in residential care.

Topics include:

  • recognising the importance of meaningful engagement
  • using a personal history for connection
  • incorporating a regular review of environmental influences
  • developing a practical approach to individualising interventions.

Your teams will gain an understanding of changes in behaviour in people living with dementia and how the behaviour is a form of communication for that person. They will explore common causes of changes in behaviour and learn environmental factors can influence behaviour in someone living with dementia.

Topics include:

  • explaining changes in behaviour
  • identifying biological factors that can contribute to changes in behaviour
  • distinguishing the role of social and physical factors in behaviour
  • describing the influence of environmental factors on behaviour. 

In this workshop your teams will learn the skills to develop an individualised approach to night-time care and foster a supportive environment for residents and the care team.

Topics include:

  • identifying differences between day and night-time care
  • describing the experience of staff and residents at night
  • considering the special needs of residents at night
  • identifying environmental considerations of night-time care
  • outlining self-care strategies for staff working at night.

This workshop gives your teams the opportunity to explore the experience of dementia for someone living with an intellectual disability.

Topics include:

  • identifying changes within the brain and discussing the associated experience of dementia for an individual
  • discussing how symptoms of dementia may present and appear for someone who is living with dementia and an intellectual disability
  • recognising barriers to communication experienced when someone is living with both dementia and an intellectual disability and learning strategies for effective communication
  • understanding the causes of changes in behaviour and formulating strategies for supported responses.

This workshop, presented by one of our experienced consultants, provides an opportunity for participants to explore the concept that managing pain in aged care is everyone’s business.

Topics include:

  • Utilising an efficient, proven-in-practice series of 5 steps to assist staff to reduce and manage pain of residents/clients
  • How to identify and assess pain for people who can no longer communicate for themselves
  • How to use validated tools to assess pain
  • Strategies to lessening severity of pain including medication management, re-assessment and monitoring

Contact us

For any enquiries about consultancy or education, please complete the form below or call 0435 193 371.

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